Position: Project Safe Space Family Case Manager, Full-Time
Following Maslow’s Hierarchy of Needs, we know that when our students’ and their families’ physiological and safety needs are met, mental health services have a more lasting effect. The immigrant, foreign-born, and refugee children and their families served by Project Safe Space (PSS) have unique needs and barriers. Our Clients and families are frequently navigating immigration status concerns, internalized fears of helpers and providers, language barrier limitations, and/or difficulties with identifying culturally sensitive providers to assist with their health care and basic needs. Our team is seeking a case manager to join us and assist in the provision of more wrap-around services in hopes of providing more integrated and whole family system support for Clients enrolled in PSS therapy services. The team case manager will work alongside project therapists to assess, identify, plan, coordinate and implement support service options to assist with reducing familial stress.
Applications requesting a part-time position will be considered and evaluated based on applicants experience, education, and skills.
Essential Duties and Responsibilities:
- Work alongside Project clinicians to support enrolled Clients and their families with identified case management needs.
- Provide case management services to identified caseload of Clients and families (including but not limited to identification of referral source information, gathering of community agency supplies such as food/clothing and provision to families in need, and assisting caregivers in enrolling in community based programs such as food stamps).
- Provision of telehealth support supplies (such as tablet distribution).
- Coordinate with interpretation services to provide appropriate language access
- Other administrative tasks assigned by Project Director
- Bilingual/Second Language Proficiency [Spanish, Arabic, Dari, Pashto, Swahili, and Somali are given special consideration]
- Spanish speaking applicants currently given priority
- Cultural Immersion Experience
- Direct case management experience with refugee or immigrant populations
- Bachelor’s degree Social Work or other relevant programs
- Reliable vehicle and driver’s license
- Cultural Sensitivity and Curiosity
- Social and Communication Skills
- Boundary Setting
- Complex Problem Solving
- Time Management
- Familiarity with using Google Drive applications (ex. Sheets, docs, calendar) and electronic case record systems
- Flexible Schedule
- Earned Personal Time
- Competitive Compensation
- Full time positions are eligible for health, dental and vision insurance
Candidates interested in applying should send their resume, cover letter, and minimally 3 professional or academic references to firstname.lastname@example.org
***NOTE: Please reference the job title that you are applying for in the Subject line of the e-mail.
Bilingual International Assistant Services is an established and growing St. Louis-based non-profit with the mission of ensuring equal access to health, mental health, and social services for all, regardless of national origin or language ability, through advocacy, education, and direct multilingual services.
In 2014, agency therapists began serving refugee and immigrant children in St. Louis through the primarily school-based Project Safe Space: Trauma-Focused Mental Health Services for Refugee and Immigrant Children. This innovative project continues to expand and currently provides services that include a comprehensive assessment with parental component, somatic-based interventions, and trauma re-processing interventions for children in the Ritenour, Bayless, Lindbergh, Pattonville, Hazelwood, and St. Louis Public School Districts as well as in select charter and parochial schools. All Project Safe Space clinicians are trained in EMDR and receive ongoing clinical consultation.
Bilingual International provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bilingual International complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Bilingual International expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.