MARKET PLACE ASSISTANCE IS AVAILABLE – CALL FOR YOUR COUNSELING APPOINTMENT!!
BILINGUAL NAVIGATORS AVAILABLE TO ASSIST WITH ENROLLMENTS FOR THE HEALTH INSURANCE MARKETPLACE, OPENING NOV.
Call us at Bilingual International at 314-645-7800 to schedule an appointment today. To help bilingual Missourians understand their options for affordable health care and successfully enroll in the Marketplace, make an appointment with a trained bilingual assister (navigator) who is fluent in the following languages: Bosnian, Spanish, Swahili, Vietnamese, Russian, Korean, Mandarin Chinese, Albanian, Dari/Farsi, Arabic, French, etc.
The Cover Missouri Coalition aims to reduce the rate of uninsured Missourians to less than five percent in five years. Members work to build awareness, facilitate enrollment, increase health insurance literacy and support Medicaid transformation. As a member organization, Bilingual International works hard to ensure that all information is conveyed to the public and does so through the use of interpreters, assistance of multilingual staff and direct outreach to churches, community centers and other establishments.
Bilingual International joins with Vitendo4Africa and Behavioral Health Network to maximize available resources and deliver educational seminars to the public with primary focus on reaching diverse minority groups.
Funding for this project was provided in part by Missouri Foundation for Health. The Foundation is a resource for the region, working with communities and nonprofits to generate and accelerate positive changes in health. As a catalyst for change, the Foundation improves the health of Missourians through a combination of partnership, experience, knowledge, and funding.
Each team member of Bilingual International understands and deeply values their role of an advocate. Advocacy is at the root of our services as we aim to ensure equal access to all.
This means educating providers, learning with the public, ensuring that each consumer we serve is aware of their rights and responsibilities, and continuing to advocate for laws and regulations that allow persons with multiple abilities access healthcare, financial, employment and other resources important to their survival, personal growth, and human dignity.
National Standards on Culturally and Linguistically Appropriate Services (CLAS) are mandates for all recipients of Federal Funds. Bi-Lingual International Assistant Service celebrates the standards and provides education on various topics:
- Human Needs of the clients
- Responsibilities of providers
- How to Use an Interpreter
- What to expect when seeking an interpreter
- How to best incorporate the CLAS Standards in day to day operations
New to Working Through Language Interpreters?
We can help foster the confidence and skills needed by your staff to effectively communicate through an interpreter. Please contact us so that we can provide information or on-site training for your staff on how to provide services to your limited English speaking clients and customers. Presentations available include:
- “Working Effectively With an Interpreter”
- “Working with Diverse Populations of New Americans”
- “Immigrants and Values: Cultural Competence Training”
- “National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (CLAS Standards)”
Navigator Outreach Report
Mary Wang – During the Open Enrollment period at the end of 2014, I conducted a Navigator outreach presentation at one of the largest local Chinese language schools. I was previously trained as both an Affordable Care Act (ACA) navigator and a CLAIM counselor. Since many seniors attended the presentation, I introduced not only the basic information on ACA, but also touched upon the Medicare eligibility criteria. Specifically, I mentioned that immigrant seniors older than 65 years of age, who have not lived in the U.S. long enough to be eligible for Medicare, now have the option to purchase Marketplace insurance under the ACA.
After the presentation, a senior couple reached out to me. As recent immigrants to the country, they were very confused about their eligibility for Marketplace insurance and Medicare. Both seniors were experiencing serious health problems but didn’t know where they could seek help from.
Fortunately, still within the special enrollment period from their recent immigration status change, they were able to purchase Marketplace insurance at an affordable price. With my help, the family learned about concepts such as deductible, copay, and premium. They were also given informational materials on Medicare and were advised to contact social security office to enroll in Medicare when they become eligible for Medicare in a few years. Now, both seniors are under the care of a primary care physician, and are actively receiving treatment.